Privacy Policy
Effective Date: October 28, 2024
From Scratch Enterprises LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, purchase products, or use our services, including courses, mentorship sessions, and other offerings processed via Stripe or Gumroad.
1. Information We Collect
We collect the following types of personal information:
- Email Address: Provided voluntarily when subscribing to newsletters, purchasing products, or contacting us.
- Payment Information: Processed securely by Stripe or Gumroad; we do not store payment information. For more details on Stripe and Gumroad’s privacy practices, please refer to their respective privacy policies.
- Cookies: Used to enhance user experience, subject to your consent.
2. How We Use Your Information
We use your data to provide services, process payments, send marketing emails, and improve our website. Consent for marketing emails can be withdrawn at any time.
3. Sharing Your Information
We do not sell or rent your information. We only share data with third-party services when necessary to process payments, provide services, or improve our website. These services include Stripe and Gumroad for payments and Google Analytics for tracking website usage. These third parties comply with GDPR and CCPA regulations. We are not responsible for the privacy practices of these external sites, and we recommend reviewing their privacy policies before providing any personal information.
4. Your Rights (GDPR and CCPA)
- GDPR: You can access, correct, delete, or restrict the use of your data.
- CCPA: California residents can request to know, delete, or opt out of the sale of personal data (we do not sell data). Although we do not sell your personal information, if our practices change in the future, we will provide you with the option to opt-out in accordance with CCPA.
To exercise any of your rights under the GDPR or CCPA, including access, correction, or deletion of your personal information, please email us. We will respond to your request in accordance with applicable laws.
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with your local data protection authority.
5. Legal Basis for Processing
We collect and process your personal information based on the following legal grounds:
- Consent: When you subscribe to our newsletters or provide your email address for communications, you consent to our use of this information for those purposes.
- Contractual Necessity: When you purchase a course, we process your payment details to fulfill the purchase contract.
- Legitimate Interest: We may process data to improve our services, prevent fraud, or enhance security, in ways that do not override your privacy rights.
6. Data Security and Retention
We employ industry-standard security practices to protect your data. We will retain your personal data for as long as necessary to provide the services you have requested or for other essential purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements. We will retain the data for no longer than is legally permitted.
In the event of a data breach that affects your personal information, we will notify you and the relevant regulatory authorities within the required timeframes as required by applicable laws.
7. International Data Transfers
Your personal information may be transferred to and processed in countries outside of the European Union, including the United States. Where we transfer data internationally, we ensure appropriate safeguards are in place to protect your privacy, such as standard contractual clauses approved by the European Commission.
8. Cookie Policy
We may use third-party analytics tools, such as Google Analytics, to collect information about how users interact with our website. These tools may use cookies to collect data on website usage and performance. You can control cookie preferences through your browser settings. EU residents will receive a prompt to consent to non-essential cookies.
9. Children's Privacy
We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently received personal data from a child under 13, we will delete such information from our records.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email. We encourage you to review this page periodically to stay informed about how we protect your data.
11. Contact Us
For privacy-related requests or questions, please contact us.